Tele Marketing Executive - Mumbai, India - CDB InfoTECH
2 weeks ago
Description
As a telecaller, your job responsibilities may include:
- Making outbound calls: Contact potential customers or clients through phone calls to promote products or services. These calls can be for sales, lead generation, market research, or customer support purposes.
- Conducting sales pitches: Present the features, benefits, and value propositions of products or services to potential customers in an engaging and persuasive manner. Customize your sales pitch based on the needs and interests of the prospect.
- Building customer relationships: Establish and maintain positive relationships with customers by being polite, professional, and attentive during conversations. Address customer inquiries, concerns, or complaints effectively and strive to provide satisfactory solutions.
- Collecting and updating customer information: Record relevant customer information accurately in the company's database or CRM system. This includes contact details, interactions, preferences, and any other pertinent data that can help in future sales or followups.
- Achieving sales targets: Work towards achieving individual or team sales targets as set by the company. This may involve meeting daily, weekly, or monthly quotas and tracking your progress towards these goals.
- Following scripts and guidelines: Adhere to predetermined scripts, sales techniques, or call guidelines provided by the company. These scripts serve as a framework for your conversations and help ensure consistency and professionalism.
- Handling objections and rejections: Handle customer objections, queries, or rejections gracefully and professionally. Use effective communication skills to address concerns, provide additional information, and attempt to convert leads into sales.
- Collaborating with team members: Coordinate with team members, such as sales managers or customer support representatives, to exchange information, resolve customer issues, or gather feedback. Effective teamwork and collaboration can enhance overall customer satisfaction.
- Documenting call details: Maintain accurate and comprehensive call logs, including the purpose of the call, outcomes, and any followup actions required. This documentation helps in tracking customer interactions, analyzing performance, and improving future calls.
18-30
Exp: 0-4 years in Tele sales
English & Hindi Mandatory (Other Regional Languages Preferred)
Immediate Joiners/Minimum 15 days
Excellent Communication & Negotiation.
Salary:
₹10,000.00 per month
Schedule:
- Day shift
Speak with the employer
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