Administrator, Ghrsc - Pune, Maharashtra, India - Konecranes

Konecranes

Verified Company

Pune, Maharashtra, India

2 weeks ago

Posted by:

Deepika Kaur

beBee Recuiter

Description

Employment type:
Undefined term- Full-time/part-time position: Full time- Workplace Type: Hybrid
Administrator, GHRSC:

At Konecranes, we believe that great customer experience is built on the people behind the Konecranes name. Everything we do, we do with passion and drive. We believe diversity drives business success and is the foundation for our growth. We welcome different backgrounds and skills that enrich our community and we promote a place where we can ALL be ourselves. This is what makes Konecranes a unique place to work._

Position description

The Administrator GHRSC is part of the Global HR Services team that ensures HR Shared Service runs the operations successfully and is error-free.

We are looking for a self-motivated, enthusiastic person who has relevant experience of 1-4 years. Preferably a bachelor's or master's degree in Human Resources. This position will report to the Lead GHRSC

Your key responsibilities

Provide full functional support for the defined service domain: Employee lifecycle services
Consult and support internal customers regarding People Center (Success Factor) usage by responding to customer queries coming via our HR ticketing, calls, and chat tool.
Answer incoming tickets in Service Now in a professional and timely manner
Maintain employment data of employees following agreed HR processes (hires, internal transfers, terminations, onboarding, exit interviews, creating performance management documents, etc) handle country requests for archived data
Continuously contributing to process improvement and to developing the offer and service to maximize the value and increase business performance
Communication with different stakeholders about relevant daytoday activities
GHRSC communicate and information sharing with local human resources and business teams.

Why join us?

Multicountry work exposure
Competitive Salary
Work life balance
Innovative and dynamic working environment
Possibility to work in a leading crane building company with leading technology
Opportunity to take part in Success Factor rollouts and system harmonization activities.

What should you bring?

Previous experience in HR, Customer Services or Backoffice.
Education in HR field is preferred. (Bachelor's Degree in Human Resources or equivalent)
Work fluently in English (written, spoken).
Ability and interest with system and tools and have good Excel skills.
Ability and readiness to work in shifts to cover different time zones (for example: Mon-Fri from morning to late evening).
Awareness of ISO 14001 & 45001 Standards

Skills & competences:

Customeroriented approach to ensure internal customer satisfaction.
Service focused
Interpersonal, communication, collaborative and presentation skills.
Goaloriented, dynamic and high sense of responsibility.
Able to work well under pressure, selfreliantly.
Team player

Interested?

Konecranes is a global leader in material handling solutions, serving a broad range of customers across multiple industries. We consistently set the industry benchmark, from everyday improvements to the breakthroughs at moments that matter most, because we know we can always find a safer, more productive and sustainable way. That's why, with professionals in over 50 countries, we are trusted every day to lift, handle and move what the world needs._
Konecranes is committed to ensuring that all employees and job applicants are treated fairly in an environment which is free from any form of discrimination._