Customer Support Intern - Agra, Uttar Pradesh, India - Agrawal Group of Publications

Deepika Kaur

Posted by:

Deepika Kaur

beBee Recuiter


Description
**Roles and Responsibilities:
- *
  • Resolve queries of Teachers to validate their data as part of our Specimen programme.
  • Possessing excellent product knowledge to enhance customer support.
  • Provide accurate, valid and complete information by using the right methods/tools.
  • Keep records of customer interactions, process customer accounts and file documents.
  • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.

Job Type:
Internship

Contract length: 06 months


Pay:
₹8, ₹10,000.00 per month


Ability to commute/relocate:

  • Agra,

Uttar Pradesh:
Reliably commute or planning to relocate before starting work (required)


Education:


  • Higher Secondary(12th Pass) (preferred)

Experience:

- total work: 1 year (required)

  • Customer service: 1 year (required)

Language:


  • Hindi (preferred)
  • English (required)

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