Tele Relations Executive - Lucknow, Uttar Pradesh, India - SANJIVINI HOSPITAL & RESEARCH CENTER
Description
Responsibilities
- Contacting potential or existing customers via Tele Calling Software (for example: Just Dial, Practo etc.)
- Answering questions about services and the company
- Ask questions to understand customer requirements and close sales
- Direct prospects to the field business development team when needed
- Enter and update customer information in the database
- Take and process data in an accurate manner
- Handle grievances to preserve the company's reputation
- Go the "extra mile" to meet sales quota and facilitate future sales
- Keep records of calls and sales and note useful information
Requirements and skills
- Proven experience as telesales representative or other sales/customer service role
- Proven track record of successfully meeting sales quota preferably over the phone
- Ability to learn about products and services and describe/explain them to prospects
- Excellent knowledge of English
- Excellent communication and interpersonal skills
- Outstanding negotiation skills with the ability to resolve issues and address complaints
- Graduate/Post Graduate/Diploma in any discipline
Schedule:
- Day shift
- Pay: ₹8, ₹12,000.00 per month
Schedule:
- Day shift
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