Call Center Executive - Madgaon, India - Cogncise Business Services Pvt Ltd

Cogncise Business Services Pvt Ltd

Verified Company

Madgaon, India

3 weeks ago

Posted by:

Deepika Kaur

beBee Recuiter

Job Profile:
Call center Agent

Experience:

Location:
Margao

Time:4.00 am to 1.00 pm (Australian Process)

Education:

Graduation

Responsibilities:

Conduct outbound sales calls to prospective customers in the Australia.
Introduce and pitch services to generate interest and close sales.
Build and maintain a strong sales pipeline by identifying and qualifying leads.
Follow up on leads and nurture relationships with potential customers.
Understand customer needs & address their needs effectively.
Meet or exceed sales targets and objectives.
Document all customer interactions, sales activities, and followup actions accurately in the system.
Collaborate with the sales team and other departments to coordinate sales efforts and provide feedback on market trends.
Keep abreast of industry trends, product developments, and competitors' activities.
Provide exceptional customer service and support to existing and potential customers.

Skills and Qualifications:

Proven experience in sales, preferably in a call canter or tele sales environment.
Excellent verbal communication skills with a clear and pleasant phone voice.
Strong persuasive and negotiation skills to effectively close sales.
Ability to quickly build rapport and establish relationships with customers.
Active listening skills to understand customer needs and address objections.
Selfmotivated and targetdriven, with a focus on achieving sales goals.
Good organizational and time management skills to prioritize tasks and manage a high volume of calls.
Basic computer literacy and proficiency in using productivity tools.
Knowledge of the product or service being sold and the ability to articulate its value proposition.