Virtual Relationship Banking-cop Officer-processing - Delhi, India - HDFC Bank
Description
Group Company:
HDFC Bank Limited
Designation:
Virtual Relationship Banking-COP Officer-Processing (BU93_608_100073)
Office Location:
Ambience Tower (Rohini-Sec-10) Delhi (Branch)
Position description:
Prepare and Publish MISs on all areas of the Channel's operations
-
Preparing Dashboard which is maintained as a quick snapshot containing every detail right from manpower count / productivity / product-wise volumes / cost / income / profitability / attrition etc, and the same is shared with the Business Head and senior management.
-
Preparing Score Card of all RM / TM / UH / RH providing a clear update on performance as is on various performance parameters
-
Preparing Productivity MIS: Rolls out a monthly productivity report highlighting performance peaks and gaps, product
- wise location-wise.
-
Contest, Daily & Hourly MIS updates: In addition to the above, also prepares several MISs to track the session wise and daily updates on business
-
Analyzing huge data base and extracting business pertaining to the channel for preparing the business performance of the channel
-
Product Dump & Use File Reconciliation:Highlight & Track Missing business & arrange for credit following up with respective product.
-
Lead Management: Downloading leads from CRM & share the MIS & Lead status with Channel.
- Preparing
Adhoc MIS required by top management like preparing data for presentation, coordinating with regions to get the status of Insurance audit cases, Preparing masters.
Primary Responsibilities:
- Officer
- Processing performs the important function of tracking the businesscritical activities and reporting the same as desired by the Management.
- The position liaises with the backend teams of Product to obtain updates / dump on business and accordingly publishes MISs to the team, to the top management.
- He/She is also responsible to maintain Dashboard and share it with the Management and on a monthly basis, besides publishing hourly, daily MISs on the Channel's business and operations
Educational qualifications preferred
-
Category: Bachelor's Degree
Required work experience
-
Years of experience: 1 to 2
Required Skills:
MIS, Analysis & Presentation skills
Required abilities
-
Other:Major Stake holders **(intra team and cross functional stakeholders, who would need to be interacted with for discharging duties)
- Business Head
- Regional Head
- Unit Head
- Team Managers
- Channel Manager
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