In-charge Blood Bank Technician - Kottakkal, India - ALMAS HOSPITAL

ALMAS HOSPITAL

Verified Company

Kottakkal, India

2 weeks ago

Posted by:

Deepika Kaur

beBee Recuiter

Description

Key areas of responsibility:

Ensures that Blood banking process and work are carried out in a timely and efficient manner

Main job Tasks;

To take the entire responsibility of the Blood Bank
To organize training and teaching programs for the team and document the same as per the NABH norms. (Ensure all staff has attended 50hrs of training in a year)
Ensure team is motivated & focused
Ensure policies and SOP are followed consistently and look for areas of opportunity.
To adhere to quality protocols as per NABH & NABB standards and maintain monthly reports
To adhere to infection control protocols and review & recommend for the changes if required.
To prepare the duty rooster of Team.
Reduce the absenteeism & attrition rate in the department
Participates in training programs.
Evaluates the work performance of the staff.
Improving patient satisfaction index
Set up a proper feedback system and maintain records of it and use the same for improving our services
Overall discipline and time and attendance of the staff
Will perform any other duties that may be assigned from time to time

FINANCIAL RESPONSIBILITIES

Monitor and control Blood Bank expenses wherever possible.
Reviews inventory to maintain optimal stock.

CUSTOMER RESPONSIBILITIES

Ensure all Blood Bank personnel follow the established customer interaction protocols.
Obtain patient, doctor and nurse feedback to minimize customer complaints.

PROCESS RESPONSIBILITIES

Maintains departmental policies and procedures, quality assurance programs, safety, environmental and infection control standards.
Ensure that patients receive the Blood and Blood products on time.
Ensures filing and maintenance of all required documents
Assists in care and maintenance of department equipment and supplies
Ensures that Internal quality control and EQAS activities are performed in time
Assists in reviews and updates of all Blood Bank procedures
Assists in applicable accreditation related activities
Ensures that statutory obligations of the department are in place.

PEOPLE RESPONSIBILITY

Provides on the job orientation to Blood Bank staff and keeps them informed of the policies and procedures to be followed.
Ensures the continuing education of the Blood Bank staff
Evaluates the work performance of the staff.
Recommends leave and vacation schedules for the staff.
Counsels staff on personal and work problems.
Plans staff work assignments and schedules.
Provides Basic department orientation to new employees

Other Tasks ;

Maintain MIS and send reports periodically.
Controls cost and expenditure related to department stationery, telephone usage as well as minimizes wastage of electricity and water
Ensures that the NABH standardization process is in place as per the deadline

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Key Performance Measures_

Measurable

Quality Audit
Customer satisfaction index
Manpower of training in the unit
Man days of training conducted
Man days of training attended.

Non Measurable

Interface with department heads (team work )
Positive attitude
Eye for details
External/Internal goodwill created for the organization
Positive environment in the unit

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Supplementary Position Guidelines:_

Position Reports to :
Medical Officer - Blood Bank

Position Paralally Reports to :

CEO

Personnel reporting to the Position
Senior Technician - Blood bank, Blood bank Technician, Junior Technician - Blood bank

Indirect reports:
nil

Main stakeholders

External:
Patients, Patient relatives

Internal:
Staff & Consultants.

Salary:
Up to ₹40,400.26 per month

Benefits: