Customer Care Executive - Mumbai, Maharashtra, India - Crown Veterinary Services Pvt. Ltd

Crown Veterinary Services Pvt. Ltd
Crown Veterinary Services Pvt. Ltd
Verified Company
Mumbai, Maharashtra, India

1 week ago

Deepika Kaur

Posted by:

Deepika Kaur

beBee Recuiter
Description
Manage large amounts of incoming phone calls

  • Generate sales leads
  • Identify and assess customers' needs to achieve satisfaction
  • Build sustainable relationships and trust with customer accounts through open and interactive communication
  • Provide accurate, valid and complete information by using the right methods/tools
  • Meet personal/customer service team sales targets and call handling quotas
  • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
  • Keep records of customer interactions, process customer accounts and file documents
  • Follow communication procedures, guidelines and policies
  • Take the extra mile to engage customers
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Location : Nariman Point:

-
Shift: 9am to 6pm:

-
Monday to Saturday working, Sunday is fixed week off:


Job Types:
Full-time, Permanent


Salary:
₹25, ₹35,000.00 per month


Benefits:


  • Provident Fund

Schedule:

  • Day shift
  • Morning shift

Ability to commute/relocate:

  • Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (preferred)

Application Question(s):

  • Are your ready to join immediately if selected?

Education:


  • Bachelor's (preferred)

Experience:

- total work: 5 years (preferred)

  • Customer service: 5 years (required)

Language:


  • English fluently (required)

Work Location:
In person
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