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Room Attendant/housekeeping - Andheri West, Mumbai, Maharashtra, India - Proactive Talent Search

Proactive Talent Search

Verified Company

Andheri West, Mumbai, Maharashtra, India

1 month ago

Posted by:

Deepika Kaur

beBee Recuiter

Description

RESPONSIBILITIES/
Aware of all room categories and amenities.

Attend the briefing every day in the morning

Collect the room status report from the desk.

Trolley preparation with fresh linen, cleaning equipment's, guest amenities.

As per the room status report, vacant rooms must be wok on priority.

For all the rooms daily task sheet must be filled.

Inspect the vacant room & make sure there is no bad odour, check the functioning of

infrastructure (electric equipment's, lights, AC,Television,set top box,Mini bar fridge).

If anything found non-functional must be reported to HK-Desk & supervisor.

Inspect out of order/service room.

Daily check with the guests if laundry service or room cleaning is neede.
This must be done

before 10:30am.

Prepare the departure rooms.

Following is to be followed:

Bed making.
Vacuum the floor.
Cleans the bathroom, replenishes guestroom & bath supplies.
Cleans the wardrobe.
Checks & secures the rooms.
Responsible for replenishment of guest complimentary water.
Responsible for the cleanliness & hygiene of his work area.
Responsible for the hotel property in the work area.
Responsible for following the standard operating procedures.
Attends to guest calls, guest requests/guest complaints in the area assigned.
Responsible for achieving & exceeding the guest satisfaction score.
Check the mini bar consumption and report to the Front desk before the check out.