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Guest Relations Coordinator - Chenāhi, India - Professionals IN
Description
Responsibilities:
- Serve as the first point of contact for guests, providing a warm welcome and assisting with check-in and check-out processes.
- Handle guest inquiries and complaints with professionalism, ensuring guest satisfaction.
- Coordinate with other departments to fulfill special guest requests and resolve issues efficiently.
Requirements:
- Diploma in Hospitality Management or related field preferred.
- Experience in customer service or hospitality, with a strong focus on guest satisfaction.
- Excellent communication and organizational skills, with the ability to multitask in a fast-paced environment.
- Proficiency in a second language is a plus.
Benefits:
- Competitive salary.
- Opportunities for personal and professional growth within the hospitality industry.
- Discounts on hotel stays and services.
- Health insurance and retirement plan options.
These descriptions provide a snapshot of what each role entails, including the key responsibilities, requirements for candidates, and the benefits offered by the employer.