Chat Support Executive - Mohali, India - BRIDGING TECHNOLOGY
Description
Bridging Technologies is hiring for Chat Support Executive:
Experience:
Minimum 1 Year
Location:
Mohali
We are looking for Chat Support Executive who provide service or product information, solutions and relevant details to customers. They should be individuals with a knack for providing professional and clear answers to customer's requests.
Responsibilities:
- Take ownership of customer issues reported & direct customer toward solutions
- Provide prompt & accurate feedback to customers.
- Taking ownership of technical issues & resolving them.
- Improve organization's overall functionality and efficiency.
- Keep track of requests and make sure they are implemented as planned.
Requirements:
- Should be flexible with rotational Shifts.
- Manageable or Good English Communication Skills.
- Experience in BPO (15yrs) can apply.
- Problemsolving skills.
- Bachelor's or relevant degree.
- Experience working in US Chat process (atleast 1yr)
About Company:
Our culture
Sincere at work, crazy at the workplace - we are a bunch of creative, tech-savvy people, passionate about technology and curious about what we can do with it.
Our passion is to build solutions that make a difference in people's life has brought us together and a long professional journey has taught us how to do it.
'What's next?' The notion constantly nags us to come up with new ideas, build new things & make the world a better place to live in.Quality Work
We don't just work but strive to accomplish more than what is expected from us. It's truly worth it when all our hard work and toil is rewarded with some back-patting, and snacks on the house
Salary:
₹25, ₹35,000.00 per month
Benefits:
- Health insurance
- Provident Fund
Schedule:
- Night shift
Application Question(s):
- Are you comfortable to work in night shifts
Education:
- Bachelor's (preferred)
Experience:
- an International Voice Experience (required)
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