Call Center Executive - Pune, India - MANIKS

MANIKS
MANIKS
Verified Company
Pune, India

2 weeks ago

Deepika Kaur

Posted by:

Deepika Kaur

beBee Recuiter
Description
Manage large amounts of inbound and outbound calls in a timely manner

  • Follow communication "scripts" when handling different topics
  • Identify customers' needs, clarify information, research every issue and provide solutions and/or alternatives
  • Seize opportunities to upsell products when they arise
  • Build sustainable relationships and engage customers by taking the extra mile
  • Keep records of all conversations in our call center database in a comprehensible way
  • Frequently attend educational seminars to improve knowledge and performance level
  • Meet personal/team qualitative and quantitative targets

Job Types:
Permanent, Full-time, Fresher


Salary:
₹16, ₹24,600.00 per month


Benefits:


  • Cell phone reimbursement
  • Flexible schedule
  • Food provided
  • Health insurance
  • Leave encashment
  • Provident Fund

Schedule:

  • Monday to Friday

Supplemental pay types:

  • Commission pay
  • Overtime pay
  • Yearly bonus

Ability to commute/relocate:

  • Pune, Maharashtra: Reliably commute or planning to relocate before starting work (required)

Education:


  • Higher Secondary(12th Pass) (preferred)

Experience:


  • Technical support: 1 year (preferred)
- tele sales: 1 year (preferred)
- total work: 1 year (preferred)


Language:


  • Hindi (preferred)

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