Assistant Server - Verna, India - Kamaxi Overseas Consultants

Deepika Kaur

Posted by:

Deepika Kaur

beBee Recuiter


Description

Job Brief:

Assistant Server

  • Virgin Voyages

What You'll be Up To:


  • Provide an epic experience for our guests at all times
  • Maintain complete knowledge of all menu items, cooking methods and beverage
selections available in the assigned outlet

  • Maintain complete knowledge of table/seat/station numbers, proper table set ups, room
capacity, hours of operation, menus, price range and dress code of assigned restaurant
and/or outlet

  • Assists the Server in ensuring each table assigned to them is set up, cleaned down and
organized in accordance with company and USPH rules and regulations prior to, during
and at the end of service

  • Offers and refills water, bread, butter, beverage and any other items required
  • Assists the Server in the delivery of food ordered by collecting from the galley and
delivering to the respective station in a timely manner; all the while monitoring
temperature and presentation standards as per service procedure

  • Offers condiments and seasonings when food is delivered as per service standard
  • Ensure that all restaurant products, equipment and cleaning materials are used in a
cost-effective manner, according to the handling guidelines

  • Informs their respective Supervisor or Manager regarding all sailor issues, special
requests, suggestions and complaints and where possible, seeks to resolve

  • Partakes in clear down routines after service and ensures the appearance and condition
of all items including silverware and other tableware meet Virgin Voyages standards

  • Be familiar with all cruise services/features and activations to respond to Sailor inquiries
accurately

  • Ensures compliance with the Company alcohol policy and notifies Restaurant Manager if
Sailors/Crew are in danger of breaching

  • Assists with embarkation/disembarkation procedures and luggage handling as and when
required

  • Performs other restaurant, Room Service and Crew Dining Service duties as and when required

Superpowers Required:


  • Minimum 1 year experience as Assistant Waiter/Assistant Server onboard a Cruise ship
or 4/5 star hotel/resort or restaurant

Passionate about people and able to handle guest complaints with a smile

  • All certificates as required by the STCW code for this position
  • Strong written & verbal skills

What Matters to Us
At Virgin, your personality matters as much as how good you are at what you do. We want you
to bring it to our hang out spot and help make the place even better. So, we won't be surprised
to hear that when people talk about you they say you are clever, on top of it, able to think
ahead, intuitive, passionate and someone people respect and enjoy working with because you
make things happen.

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