Customer Care Representative - Kandivali, Mumbai, Maharashtra, India - Krown Jewels

Krown Jewels
Krown Jewels
Verified Company
Kandivali, Mumbai, Maharashtra, India

3 weeks ago

Deepika Kaur

Posted by:

Deepika Kaur

beBee Recuiter
Description
Handle incoming calls from prospective and existing customers in a professional and friendly manner.

Listen attentively to customer needs and provide accurate information about our products and services.

Address customer inquiries, resolve issues, and provide timely solutions to ensure customer satisfaction.

Identify opportunities to upsell and cross-sell products, enhancing the customer's purchase experience.

Provide regular reports on sales activities, customer feedback, and trends to management.


Job Types:
Full-time, Permanent


Pay:
₹10, ₹20,000.00 per month


Benefits:


  • Cell phone reimbursement
  • Health insurance

Schedule:

  • Day shift
  • Fixed shift
  • Morning shift

Supplemental pay types:

  • Yearly bonus

Ability to commute/relocate:

  • Kandivali, Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (required)

Education:


  • Higher Secondary(12th Pass) (preferred)

Experience:

- total work: 1 year (preferred)

  • Customer service: 1 year (preferred)

Language:


  • Hindi (preferred)
  • English (preferred)
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