Tele Caller Executive - Kolkata, West Bengal, India - Makereasy
Description
Job Description:
Telecaller Executive
Position:
Telecaller Executive
Location:
Kolkata
Type:
Full-time
Job Summary:
Responsibilities:
- Make outbound calls to prospective customers from provided lead lists.
- Introduce and explain our products/services to potential clients.
- Engage in effective conversations to understand customer needs and tailor offerings accordingly.
- Answer customer queries and provide accurate information about our offerings.
- Maintain a friendly and professional demeanor while communicating with customers.
- Keep accurate records of interactions, appointments, and lead followups.
- Achieve weekly/monthly call targets and sales quotas.
- Collaborate with the sales team to ensure smooth lead handover and followup.
- Participate in training sessions to stay updated on product knowledge and sales techniques.
- Maintain a positive attitude and contribute to a collaborative team environment.
- Strive to meet or exceed individual and team performance metrics.
Requirements:
- Excellent verbal communication skills and a pleasant phone manner.
- Ability to effectively engage with customers and build rapport.
- Basic computer skills for data entry and CRM usage.
- Strong organizational skills with attention to detail.
- Prior experience in telemarketing, telesales, or customer service is a plus.
- Goaloriented mindset with a drive to achieve sales targets.
- Adaptability and willingness to learn about new products/services.
- High school diploma or equivalent qualification.
If you possess strong communication skills and have a passion for interacting with customers to drive sales, we encourage you to apply.
Job Types:
Full-time, Part-time, Permanent
Part-time hours: 54-60 per week
Salary:
₹8, ₹12,000.00 per month
Benefits:
- Cell phone reimbursement
Schedule:
- Day shift
Supplemental pay types:
- Performance bonus
- Yearly bonus
Ability to commute/relocate:
- Kolkata,
West Bengal:
Reliably commute or planning to relocate before starting work (required)
Education:
- Higher Secondary(12th Pass) (preferred)
Experience:
- Technical support: 1 year (preferred)
- total work: 1 year (preferred)
Language:
- Bengali (preferred)
- English (preferred)
- Hindi (preferred)
Speak with the employer
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