Beauty Advisor - Mumbai, India - Tata CLiQ

Tata CLiQ

Verified Company

Mumbai, India

3 weeks ago

Posted by:

Deepika Kaur

beBee Recuiter

Description

Tata CLiQ is the flagship digital commerce initiative of the Tata Group. It is a multi-category e-commerce platform, operating across categories such as Fashion, Footwear and Accessories, Beauty, and Luxury.

It has a unique omnichannel marketplace model offering customers the convenience of quicker delivery (by shipping from store), easy pick-up and returns, across 1,200+ brands and 1,000 stores in 100+ Indian towns and cities.

At CLiQ:

We obsess over customer delight.
We are out there to find an alternate way of doing ecommerce.
We carry an attitude to develop a culture of learning and continuous improvement, both for people and processes.
We believe in Uncomfortable Transparency.
We will always be respectful, empathetic, and caring about the wellbeing of our teams.

- we encourage experiments and creativity in Technology.

We develop and use technology to enhance daytoday life and have a positive impact on customers.
We encourage experiments and creativity in Technology.

We are committed to strengthening diversity, equity, and inclusion at the workplace through an enabling environment, supportive work-life policies for employees, and a culture that welcomes differences and creates a sense of belonging.

We strive to create a work environment where all employees can develop and grow to achieve their full potential. We are an equal opportunity employer and are committed to maintaining respect and dignity for all"

Key Responsibilities:

1. Provide expert advice and guidance on beauty products and services to customers.
2. Build and maintain strong customer relationships, and proactively engage with customers to drive sales.
3. Meet and exceed individual sales targets and contribute to the overall success of the store.
4. Stay uptodate on product knowledge and industry trends, and share this knowledge with customers.
5. Participate in visual merchandising and instore events to drive customer engagement and sales.
6. Maintain a clean and organized store environment and follow all company policies and procedures.
7. Provide feedback to the store manager on customer preferences, feedback, and suggestions for product improvements.

Qualifications and Skills:

1. HSC + Diploma or equivalent.
2. Sales experience required in the beauty (prestige

- luxury) goods industry.

3. Excellent customer service skills, with the ability to build strong customer relationships.
4. Passion for beauty and luxury products, and a desire to stay uptodate on industry trends and product knowledge.
5. Strong communication and interpersonal skills, with the ability to effectively communicate with customers and team members.
6. Ability to work independently and as part of a team, and to multitask and prioritize effectively.
7. Experience using social media platforms, would be a plus.

What We Offer: