Operations - Officer - Cpu Retail Liabilities - India - HDFC Bank

HDFC Bank

Verified Company

India

4 weeks ago

Posted by:

Deepika Kaur

beBee Recuiter

Description

Group Company:
HDFC Bank Limited

Designation:
Operations - Officer - CPU Retail Liabilities (41_1394_100194)

Office Location:
Bengal Intelligent Park(RAKRd), Bengal Intelligent Park(RAKRd)

Position description:

Operations - Officer - CPU Retail Liabilities

Primary Responsibilities:

Receipt and verification of forms/instructions at Mail room / Processing Units including Lead initiations for AOD/CI received from RBB for cases received without lead appearing in FTS/CRM.
Handling Outward courier desk, Data entry and authorization of particulars relating to customers opening new accounts in core and other surround systems
Data entry and authorization of particulars relating to customer maintenance/updations in core and other surround systems
Scanning of signature of customers,Scanning of customer account opening forms/customer instruction forms. Initial checking/Knock off of forms/instructions processed in core and surround systems under

- supervision of Bank Staff Handling generation of Tele Banking TINS Quality check and verification of customer static data in core/surround systems

Providing support for back office viz; Administrative work, filing and record keeping.

Initial checking/Knock off of suspense accounts and related reporting under the supervision of Bank Staff.

Query resolution after verification of customer information.

Verification, inputting & Authorisation of Re-KYC forms (Individuals).Inputting & Authorisation of Re-KYC forms (Non-Individuals) (BPO).

Organizing printing of welcome kit deliverables and cards in coordination with printing vendors.
Data entry for Account opening & Customer instruction forms processing through imaging Applications. Ensure Customer details are validated in FC System before Processing.
Strict Adherence to the policy/ process guidelines,Quality check / Updating the correct values for Forms which are having Mismatches.
Verifying / Providing responses to CPUs / stake holders for observations/ Deviations observed,

- , Credit Facility Details and Signature check for on-board customer etc. Users to ensure data captured in System Vs Images are correct or not and any observations to be highlighted to CPUs

Additional Responsibilities:

Any other additional activities, Adhoc Activities which can be performed by HDB Staff will be assigned to BPOs as and when requirement arises.

Educational qualifications preferred
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Category: Bachelor's Degree

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Academic score: Pass

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Institution tier: Any

Required work experience
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Industry: Banking preferred - but not a constraint

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Role: Operations

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Years of experience: 0 to 2

Key Performance Indicators:

Compliance orientation

Required Knowledge:

Good in excel and MS office

Other details
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Contract Types: Permanent