Wintel Admin - Bengaluru, India - Quess IT Staffing

Quess IT Staffing
Quess IT Staffing
Verified Company
Bengaluru, India

3 weeks ago

Deepika Kaur

Posted by:

Deepika Kaur

beBee Recuiter


Description

About Us
"Magna Infotech, now Quess IT Staffing, is India's largest IT staffing company with over 20 years of experience in staffing IT professionals in 300+ companies across levels and skillsets. Our 10,000+ associates deployed in 80+ cities and towns are proficient in over 500 technological skills. Our associates help enable cutting edge solutions some of the biggest names across industried. Quess IT Staffing is a division of Quess Corp Limited, India's leading business services provider and largest domestic private sector employer. Quess Corp Limited is - 'A Great Place to Work' certified - a testament to our excellent culture, people, and processes."


About Company

Roles and Responsibility

Job details:
Windows Server Administrator / Level 2 support with

Exp - 3 to 6

Location

  • Np
  • 15days to Immediate
  • Perform Security Health Check of Windows servers and other compliance.
  • Perform timely Patch management as per the Schedule.
  • Perform Change Management as per the process.
  • Support to all BAU [Business as usual] calls.
  • Support to raising & implementing including the Patch management CRs in the Wintel infrastructure.
  • The setup and maintenance of new infrastructure of Windows 2003,2008,2012 Server Edition, Domain Controller, DNS Servers, DHCP Servers, File Server.

Detailed Activities:

  • Windows OS & AD Incident/Production Management
  • Installing, Configuring and Hardening of Windows 2008 / 2012 Servers
  • Installing, Configuring and Managing AD / DHCP / DNS Services.
  • AD Replication monitoring and regular health checks to be performed.
  • Creating Group Policies and implementation as per standard procedures.
  • RAID Configurations and Disk management utilities tools.
  • Perform Security Health Check of Windows servers and other compliance related activities.
  • Coordinating with different lines of services with SLA.
  • 3rd party vendor coordination for visit and troubleshooting
  • Controlled shutdown and restart of services and dependencies
  • Console operations verify system availability
  • Daily Operating System alert handling and response
  • Quarterly / half yearly password maintenance and scheduling
  • Ticket Status Check and Update
  • Respond to False Positive Alerts
  • Incident Escalation and Progress Monitoring
  • Handling Sev1 Incidents reported by customer and automated alerts
  • Handling Sev2 Incidents reported by customer and automated alerts
  • Configure and Monitoring of DHCP Scopes
  • Maintenance of DNS Zones
  • Management investigation of customer complaints
  • Maintenance of Hardware Monitoring Agents
  • Escalation of Hardware Alerts to onsite maintenance
  • Deployment and Maintenance of Backup Agent Software
  • Install of OS, Tooling, Backup Software, system management components Patching
  • Perform timely Patch management as per the Schedule.
  • Deployment of Monthly MS Fixes / Patches
  • OS software installation of non mandatory patches and service packs
  • Documentation
  • Documenting the changes in change management.
  • Document the Incident Report in Incident Management Tools
  • Creating and updating of technical documentation
Antivirus

  • Antivirus management
  • Initiate Outbreak coordination team
  • Troubleshooting of Antivirus Definitions
  • Resolution of out of date Pattern files
  • Cleaning, deleting and Quarantining affected files
  • Management of Performance Monitoring Alerts (false positive)
  • Monitoring and Logging for Security violations

Experience and Skill required must:

  • Good understanding of Operating System infrastructures (And / Or relevant Application specific infrastructure as appropriate)
  • Experience of client/server and enterprise environments
  • Ability to structure and draft technical documentation
  • Ability to work under pressure and remain decisive.
  • Should be able to train junior team members
  • Having Windows certification in 2008/2012 will be an added advantage

More jobs from Quess IT Staffing