Customer Care Executive - Mumbai, Maharashtra, India - Hemocean outsourcing
Description
Qualifications and Skills
- Excellent communication skills
- Empathy
- Problemsolving
- Patience
- Active listening
- Conflict resolution
- Time management
- Adaptability
Roles and Responsibilities
- Provide information about products and services
- Resolve customer complaints and issues in a professional and timely manner
- Maintain customer records and update databases
- Ensure high level of customer satisfaction
- Collaborate with other teams to ensure customer needs are met
Job Types:
Full-time, Permanent, Fresher
Pay:
₹12, ₹25,618.37 per month
Schedule:
- Day shift
Education:
- Higher Secondary(12th Pass) (preferred)
Experience:
- Technical support: 1 year (preferred)
- Customer service: 1 year (preferred)
Language:
- Hindi (preferred)
- English (preferred)
Work Location:
In person
Speak with the employer
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