Customer Support Agent - Malad, Mumbai, Maharashtra, India - EROS Inc.

Deepika Kaur

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Deepika Kaur

beBee Recuiter


Description

Opening for Customer Service Executive in Malad, Mumbai
**Call/Whatsapp -

Salary - upto 25k take home

Minimum experience - 6 months

Any Graduate & _
Good English communications required_


Shift: 11 am - 8 pm shift

MONDAY - WEEK OFF

TUESDAY TO FRIDAY WORK FROM OFFICE

SATURDAY SUNDAY WFH
JOB KNOWLEDGE, SKILLS & EXPERIENCE

  • Good communication skill
  • Well versed with MS Office (especially MS Excel)
  • Knowledge of MS Access would be added benefit
  • Good overall computer knowledge
  • Experience with 1 to 2 years
  • Well versed with background verification profile if experienced
  • Should have Customer Service experience.

ACCOUNTABILITIES

  • Outbound calling to customers to verify their profile.
  • Resolving customer queries.
  • Coordinate with network marketing companies and clients with respect to different
requirements.

  • Preparing MIS reports on daily, weekly and monthly basis.
  • Data Maintenance
  • Coordinating with multiple stakeholders.

Job Types:
Full-time, Permanent, Volunteer


Salary:
₹28, ₹30,000.00 per month


Benefits:


  • Commuter assistance
  • Health insurance
  • Internet reimbursement
  • Life insurance
  • Provident Fund

Schedule:

  • Day shift

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