Customer Support Agent - Malad, Mumbai, Maharashtra, India - EROS Inc.
Description
Opening for Customer Service Executive in Malad, Mumbai
**Call/Whatsapp -
Salary - upto 25k take home
Minimum experience - 6 months
Any Graduate & _
Good English communications required_
Shift: 11 am - 8 pm shift
MONDAY - WEEK OFF
TUESDAY TO FRIDAY WORK FROM OFFICE
SATURDAY SUNDAY WFH
JOB KNOWLEDGE, SKILLS & EXPERIENCE
- Good communication skill
- Well versed with MS Office (especially MS Excel)
- Knowledge of MS Access would be added benefit
- Good overall computer knowledge
- Experience with 1 to 2 years
- Well versed with background verification profile if experienced
- Should have Customer Service experience.
ACCOUNTABILITIES
- Outbound calling to customers to verify their profile.
- Resolving customer queries.
- Coordinate with network marketing companies and clients with respect to different
- Preparing MIS reports on daily, weekly and monthly basis.
- Data Maintenance
- Coordinating with multiple stakeholders.
Job Types:
Full-time, Permanent, Volunteer
Salary:
₹28, ₹30,000.00 per month
Benefits:
- Commuter assistance
- Health insurance
- Internet reimbursement
- Life insurance
- Provident Fund
Schedule:
- Day shift
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