Sm-analytics - Noida, India - Genpact
Description
With a startup spirit and 115,000 + curious and courageous minds, we have the expertise to go deep with the world's biggest brands—and we have fun doing it We dream in digital, dare in reality, and reinvent the ways companies work to make an impact far bigger than just our bottom line.
We're harnessing the power of technology and humanity to create meaningful transformation that moves us forward in our pursuit of a world that works better for people.
_- Now, we're calling upon the thinkers and doers, those with a natural curiosity and a hunger to keep learning, keep growing. People who thrive on fearlessly experimenting, seizing opportunities, and pushing boundaries to turn our vision into reality. And as you help us create a better world, we will help you build your own intellectual firepower._
- Welcome to the relentless pursuit of better._
_ _
- In this role, you are expected to have deep OTC domain knowledge which helps in picking right pain points e.g., reduce or recover write off & loss, reduce early payments for our clients and creating value for them through providing domain specific solutions._
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- Responsibilities_
- _Consult to identify risks and opportunities that impacts the performance of the business and convert them into analytical solutions and provide appropriate actionable insights._
- _Identify and convert new recovery opportunities through customer nuances, trending (deductions, payment etc.)_
- _Working closely on a consistent pipeline of opportunities._
- _Audits of bill backs_
- _Client Relationship management: Constantly communicate with client and internal stakeholders to build a strong relationship that is essential for seamless delivery of services._
- _Operational excellence - governance, weekly utilization, project prioritization, team resource optimization etc._
- _Managing and recording performance of team members. Hire, coach, mentor and develop the staff skills and provide career development planning and opportunities._
- _Effectively construct and tell a compelling and clear story around the value proposition both orally and in presentations._
- _Partner with Human Resources to handle client engagement staffing levels, develop employees, manage performance issues and/or gaps, succession planning and employee retention._
- Qualifications we seek in you_
- Minimum Qualifications_
- _Good Leadership skills_
- _Excellent analytical skills, excellent communication skills and the ability to communicate actionable analytical findings to a non-technical audience in clear and concise language._
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- Preferred Qualifications_
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**_
Job_**_Senior Manager_
_ Primary Location__India-Noida_
_ Schedule__Full-time_
_ Education Level__Bachelor's / Graduation / Equivalent_
_ Job Posting__Nov 23, 2023, 11:14:14 PM_
_ Unposting Date__May 21, 2024, 11:14:14 PM_
- Master Skills List_Operations_
- Job Category_Full Time_
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