Customer Care Executive - Moti Nagar, Hyderabad, Telangana, India - Betterment Quest Solution

Betterment Quest Solution
Betterment Quest Solution
Verified Company
Moti Nagar, Hyderabad, Telangana, India

2 weeks ago

Deepika Kaur

Posted by:

Deepika Kaur

beBee Recuiter
Description

Customer Support Executive

Job description:


Customer service is the support you offer your customers — both before and after they buy and use your products or services — that helps them have an easy and enjoyable experience with you.


Job Role & Responsibilities:


  • Manage large amounts of incoming phone calls.
  • Identify and assess customers' needs to achieve satisfaction.
  • Provide accurate, valid, and complete information by using the right tools/methods.
  • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolutions.
  • Keep records of customer interactions, process customer accounts, and file documents.
  • Follow communication procedures, guidelines, and policies.
- take the extra mile to engage customers.


Qualification:


  • Freshers with great communication skills are also welcomed.
  • Graduate/undergraduate
  • MUST be comfortable with working from the office.
  • Strong phone contact handling skills and active listening.

6 days working/ 1 day rotational off

9 hour login

shift window 8:00AM to 8:00PM (any 9 hour)
**Salary

  • 15,000 IN HAND (with deductions)**
    INTERVIEW MODE WALK-IN

WORK LOCATION- Moti Nagar, Delhi

Chanchal

Salary:
₹15,642.00 per month


Schedule:

  • Day shift
  • Rotational shift

Ability to commute/relocate:

  • Moti Nagar, Delhi: Reliably commute or planning to relocate before starting work (required)

Education:


  • Bachelor's (required)

Experience:


  • Customer service: 1 year (required)

Language:


  • English (required)

Speak with the employer
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