Customer Service Executive - Gurugram, Haryana, India - Hemocean outsourcing
Description
Excellent communication skills in English and HindiStrong problem-solving abilities
Ability to work in a fast-paced environment
Good listening skills
Basic computer knowledge
Previous experience in customer service is a plus
Roles and Responsibilities
Handle incoming customer calls and resolve queries
Provide information about products and services
Upsell products and services to customers
Gather customer feedback and escalate issues, if required
Maintain a high level of customer satisfaction
Adhere to company policies and procedures
experience and fresher both can apply
Job Types:
Full-time, Permanent, Fresher
Salary:
₹10, ₹45,246.64 per month
Schedule:
- Day shift
- Morning shift
- Rotational shift
Education:
- Higher Secondary(12th Pass) (preferred)
Experience:
- total work: 1 year (preferred)
- Customer service: 1 year (preferred)
Language:
- English (preferred)
- Hindi (preferred)
Ability to Commute:
- Gurgaon, Haryana (required)
Ability to Relocate:
- Gurgaon, Haryana: Relocate before starting work (required)
Work Location:
In person
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