Customer Service Associate for Bhopal - Bhopal, Madhya Pradesh, India - WITBLOOM TRAINING & PLACEMENT

WITBLOOM TRAINING & PLACEMENT

Verified Company

Bhopal, Madhya Pradesh, India

2 weeks ago

Posted by:

Deepika Kaur

beBee Recuiter

Description

Job Summary:

Join our team as a Customer Service Associate, an entry-level position perfect for freshers. You'll play a key role in delivering exceptional service, resolving inquiries, and ensuring positive customer experiences.

Responsibilities:

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Customer Interaction:

Resolve issues promptly and effectively.

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Problem Resolution:

Investigate and resolve customer concerns, escalating when needed.

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Product Knowledge:

Gain indepth knowledge of our products and services.

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Documentation:

Maintain accurate records using our CRM system.

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Communication:

Communicate clearly and professionally with customers and team members.

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Team Collaboration:

Collaborate with the team and attend training sessions.

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Continuous Improvement:

Provide feedback for process improvement.
Stay informed about industry trends.

Qualifications:

High school diploma or equivalent.
Excellent communication and interpersonal skills.
Basic computer skills.

This role offers a great start for those eager to build a career in customer service.

Locations:
Bhopal and Indore.

Working days:

5 days

Salary - 1.5 LPA to 3 LPA.

For interview, call HR Yoijita

Job Types:
Full-time, Permanent, Fresher

Salary:
₹12,500.00 per month

Benefits: