Tele Caller Executive - Mohali, India - AART RECRUITERS
Description
We are looking for an enthusiastic Telesales Representative to contribute in generating sales for our company. You will be responsible for closing sales deals over the phone and maintaining good customer relationships.An effective Telesales representative must be an excellent communicator and have superior people skills. They must be comfortable presenting products or services over the phone as well as dealing with complaints and doubts.
The goal is to help the company grow by bringing in customers and developing business.
Responsibilities
Contact the customers to inform them about a product or service using scripts
Answer questions about products or the company
Ask questions to understand customer requirements and close sales
Enter and update customer information in the database
Take and process orders in an accurate manner.
Handle grievances to preserve the company's reputation.
Go the "extra mile" to meet sales quota and facilitate future sales.
Keep records of calls and sales and note useful information.
Requirements and skills
Proven experience as Telesales representative or other sales/customer service role
Proven track record of successfully meeting sales quota preferably over the phone
Good knowledge of relevant computer programs (e.g. Calling software) and Dialler systems
Ability to learn about products and services and describe/explain them to prospects.
Excellent communication and interpersonal skills
Cool-tempered and able to handle rejection
Outstanding negotiation skills with the ability to resolve issues and address complaints
Graduate degree in any discipline.
Salary:
₹15, ₹20,000.00 per month
Speak with the employer
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