Tele Caller Executive - Mohali, India - AART RECRUITERS

AART RECRUITERS
AART RECRUITERS
Verified Company
Mohali, India

2 weeks ago

Deepika Kaur

Posted by:

Deepika Kaur

beBee Recuiter


Description
We are looking for an enthusiastic Telesales Representative to contribute in generating sales for our company. You will be responsible for closing sales deals over the phone and maintaining good customer relationships.

An effective Telesales representative must be an excellent communicator and have superior people skills. They must be comfortable presenting products or services over the phone as well as dealing with complaints and doubts.

The goal is to help the company grow by bringing in customers and developing business.


Responsibilities

Contact the customers to inform them about a product or service using scripts

Answer questions about products or the company

Ask questions to understand customer requirements and close sales

Enter and update customer information in the database

Take and process orders in an accurate manner.

Handle grievances to preserve the company's reputation.

Go the "extra mile" to meet sales quota and facilitate future sales.

Keep records of calls and sales and note useful information.

Requirements and skills

Proven experience as Telesales representative or other sales/customer service role

Proven track record of successfully meeting sales quota preferably over the phone

Good knowledge of relevant computer programs (e.g. Calling software) and Dialler systems

Ability to learn about products and services and describe/explain them to prospects.

Excellent communication and interpersonal skills

Cool-tempered and able to handle rejection

Outstanding negotiation skills with the ability to resolve issues and address complaints

Graduate degree in any discipline.

Salary:
₹15, ₹20,000.00 per month


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