CRM Executive Real Estate - Gurugram, Haryana, India - Pathways

Pathways

Verified Company

Gurugram, Haryana, India

3 weeks ago

Posted by:

Deepika Kaur

beBee Recuiter

Description

Responsibilities:

Manage and maintain the organization's CRM database.
Develop and implement CRM strategies to improve customer engagement.
Collaborate with crossfunctional teams
Marketing, Sales, and Customer Service (ensure alignment of CRM initiatives with business goals.)
Analyze customer data and feedback to identify trends, opportunities, and areas for improvement.
Generate reports and dashboards to track key CRM metrics such as customer acquisition costs, lifetime value, and retention rates.
Train team members on CRM best practices and provide ongoing support and guidance.
Stay uptodate on industry trends and best practices in CRM software and technologies.

Qualifications:

Bachelor's degree in Marketing, Business Administration, or a related field.
Proven experience as a CRM (Real Estate).
Proficiency in CRM software, such as Sales force, Hub Spot, or Zoho CRM.
Excellent communication and interpersonal skills.
Detailoriented with strong organizational and multitasking abilities.
Ability to work independently and collaboratively in a fastpaced environment.

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Certification in CRM software (e.g., Sales force Administrator certification) is a plus.

Job Types:
Full-time, Permanent

Salary:
₹15, ₹35,000.00 per month

Benefits: