Product Implementation Professional - Chennai, India - Sutherland

Sutherland

Verified Company

Chennai, India

2 weeks ago

Posted by:

Deepika Kaur

beBee Recuiter

Description

Company Description

Sutherland is seeking an attentive and goal-oriented person to join us as Product implementation Professional. We are a group of driven and hard-working individuals. If you are looking to build a fulfilling career and are confident you have the skills and experience to help us succeed, we want to work with you

Job Description:

Responsibilities:

- **Support the team**: Support projects and programs that are assigned; provide technical assistance in development of tools & solutions for deployment within various programs of Sutherland.
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Keep management updated: Communicate to your peers and managers promptly as and when required.
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Enable the workforce: Work on bug fixes/issues that arise in the production environment and resolve them at the earliest; test & understand new technologies
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Strengthen relationships: Establish and maintain communication with clients and team members; understand needs, resolve issues, and meet expectations
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Help others: Support service delivery in implementation of SUTHERLAND developed tools & solutions
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Education Requirements: Bachelor's degree or equivalent
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Experience Requirements:2 to 3 years of experience in customer service, Technical support or any technology related implementations. Experience with a scripting language to create batch files, script files, etc. will be an added advantage.
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Certification Requirements:Industry relevant certificates such as MCP, MCSA, N+, CCNA, CEH will be an added advantage.

Qualifications:

To succeed in this position, you must:

Be a keen learner of technology
Have a good understanding and working knowledge of Windows operating systems
Have basics knowledge of Windows operating system troubleshooting
Have good exposure to security space and knowledge of hardware
Be reliable in following through with commitments and responsibilities
Be creative and resourceful in finding effective solutions to problems and situations
Have the ability to research on infections by lab work, industry expert coordination, thirdparty solution analysis, etc.
Be proactive in developing trust and professional rapport with employees and team members; work as a teamplayer
Have a good understanding of networking concepts, firewall, network communication paradigms, network protocols, etc.
Have strong verbal and written communication skills; be able to communicate technical concepts in a clear, constructive, and professional manner to nontechnical users

Additional Information

All your information will be kept confidential according to EEO guidelines.