Customer Care Executive - Bengaluru, Karnataka, India - INTINERI INFOSOL PVT LTD
Description
PROFILE :
CUSTOMER CARE EXECUTIVE
EXPERIENCE:
6 Months in BPO (TRAVEL PROCESS)
SHIFT:
24/7 ROTATIONAL (including night shift)
SALARY :
Upto 28,000 (CTC)
LOCATION:
BENGALURU
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Job description_
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Primary Job Responsibility:_
- _
Understands the various computer screens and how to utilise them effectively_
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Interfaces with customers, clients and vendors, and escalates areas of concern to the appropriated supervisory staff_
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Attends assigned training sessions for further improvement in client and customer satisfaction, client information and job performance_
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Adheres to all company and specific Contact Center policies and procedures_
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Completes any work as assigned by Management_
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Eligibility:_
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6 months BPO or Travel experience_
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Bachelor's Degree or Undergraduate_
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Excellent Written and spoken communication, business technical writing_
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Willing to work in a contact centre environment with 24/7 rotational shifts (including night shifts)_
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Open to work in a Voice and Chat environment_
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Interview Rounds for Voice_
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HR Round_
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Versant Round_
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Typing Test_
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Computer Assessment_
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Voice and Accent Round_
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Operations Round_
- **Salary:
CTC (Voice)**_
Regards
Jahanvi
Job Types:
Full-time, Permanent
Pay:
₹200, ₹300,000.00 per year
Benefits:
- Food provided
- Health insurance
- Provident Fund
Schedule:
- Rotational shift
Supplemental pay types:
- Performance bonus
Education:
- Bachelor's (required)
Experience:
- BPO: 1 year (required)
- Customer service: 1 year (required)
Language:
- English (required)
Work Location:
In person
Speak with the employer
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