Computer Operator Office Assistant(Female) - Sasni, Aligarh, Uttar Pradesh, India - GP Technologies Solutions

GP Technologies Solutions
GP Technologies Solutions
Verified Company
Sasni, Aligarh, Uttar Pradesh, India

3 weeks ago

Deepika Kaur

Posted by:

Deepika Kaur

beBee Recuiter
Description
Education Required

  • 12th pass
Roles and Responsibilities

  • 1.

Information Management:
Maintain accurate records of customer interactions, transactions, inquiries, and complaints using the company's database or help desk software.

Product Knowledge:

Develop a comprehensive understanding of the company's products, services, and policies to provide accurate information and assistance to customers.


Communication:
Communicate effectively with customers, colleagues, and other departments to ensure prompt resolution of customer issues and inquiries.

Coordination:

Collaborate with internal teams such as sales, operations, and logistics to coordinate customer requests, orders, and deliveries as needed.


Documentation:

Prepare and maintain documentation, manuals, and FAQs to facilitate customer self-service and improve overall efficiency of the help desk function.

Skills Required

  • Basic knowledge of computer and MS Excel.
Geetika Arora


Job Types:
Full-time, Permanent


Pay:
₹6, ₹10,000.00 per month


Benefits:


  • Health insurance

Schedule:

  • Day shift

Supplemental pay types:

  • Performance bonus

Education:


  • Higher Secondary(12th Pass) (required)

Work Location:
In person
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