Ccb generic us chase - Mumbai, India - JPMorgan Chase Bank, N.A.

JPMorgan Chase Bank, N.A.

Verified Company

Mumbai, India

2 weeks ago

Posted by:

Deepika Kaur

beBee Recuiter

Description

Short Description

Sr Product Design Lead leads initiatives within Operations - Service Product Group, from upfront research and strategy through delivery of final designs.

Marketing Language

Operations tools should demonstrate the same care and craft as consumer software, designed with contemporary user
- and human-centered practices. Senior Product Design Leads are core to the transformation of product development at Chase, operating as a peer and partner with Product Management and Engineering. This role will help us recruit and hire a top tier design organization in India supporting Operations.

Job Summary

The Sr.

Product Design Lead leads large and impactful initiatives within Operations - Service Product Group, utilizing a facilitative leadership style with senior design, research, product, and engineering leaders.

Though without formal direct reports, the Senior Product Design Lead must be comfortable and capable of leading multi-disciplinary teams across the full range of design practice, from up-front research, insights, and strategy, though to ideation, prototyping, and testing, and to delivery of final designs.

They don't need to be an expert at every step, but through their leadership and review, the teams execute at a high-level of quality.

Senior Product Design Leads are expected to be strong partners with senior Product Management and Engineering Leads, developing product and business strategy, which informs prioritization, planning, and decisions across multiple product teams.

Responsibilities:

Advocate for the users' perspective when collaborating with Product Managers and Engineers to plan roadmaps, gather requirements, and structure the work
Drive creation of new product and business strategy at the intersection of user needs and business goals
Lead multiple, parallel teams in the design and redesign of endtoend experiences across our (Product Line) offerings
Communicate expectations within the design team for standards of quality through creative direction and critique
Contribute to the creation of visions ("north stars") that make strategy concrete
Create strategic design deliverables such as strategy decks, customer journeys, visions of future experiences and evangelize these crossproduct "blueprints" across teams
Advance Chase's practice in craft capabilities, internally through mentorship and training, externally through writing and conference presentations

Required Qualifications, Capabilities and Skills

Bachelor's Degree in relevant design discipline (e.g., Interaction Design, HCI, User Experience Design), certification from credible bootcamp or similar accelerated learning program, or equivalent work experience
Can direct self and others in both planning and structuring the work, and executing on expected levels of quality
Experience leading a program of work through full product development cycles in discovery, concepting, prototypes, specifications, and enablement
Prior work involves leading design teams (with other Designers, UX Researchers, and Content Designers) and crossfunctional collaboration with senior Product Managers and Engineering leads
Expertise in Interaction Design, and strength in Visual/UI Design or Information Architecture; Intermediate proficiency in adjacent skills such as User Research, UX Writing, Prototyping, and Service Design
Strong facilitation skills and experience employing a variety of methods and techniques to run complex designled workshops
Has driven new business thinking and strategy through their usercentered design work

Preferred Qualifications, Capabilities and Skills

Advocate for Accessibility Guidelines and Inclusive Design practices
Comfortable with structuring and planning design work in crossfunctional contexts
Able to show how their understanding of technical constraints and opportunities informed design solutions; Familiar with HTML, CSS, and JavaScript, frameworks such as React, and mobile UI standards

Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products.

Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success.

We are an equal opportunity employer and place a high value on diversity and inclusion at our company.

We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law.

In accordance with applicable law, we make r