Mci Mits Tier 1 Supervisor - Hyderabad, India - RSM US LLP

RSM US LLP
RSM US LLP
Verified Company
Hyderabad, India

2 weeks ago

Deepika Kaur

Posted by:

Deepika Kaur

beBee Recuiter
Description
Degree or Certification in IT related field

  • 58 years of experience with installation and maintenance of network infrastructure equipment including switches, routers, wireless, SD-WAN, and security appliances
  • Proven experience with common network technology vendors such as Cisco, Palo Alto, Fortinet, SonicWall, and Meraki
  • Exposure to Silverpeak, HP, Adtran and others is a plus
  • Experience in large, complex environments with multiple locations
  • Familiar with standard IT practices and policies
  • Familiar with IT service management tools and processes (service desk, ticketing, etc.)
  • Strong ticket management and client communication skills
  • Eagerness to contribute
  • MSP experience
  • CCNA or CCNP Certifications
  • Excellent written and verbal communication, problem solving and analytical skills
  • Strong judgment, issues management, and problem analysis techniques
  • Strong presentation, facilitation, time management, and prioritization skills
  • Proven ability to work both independently and as a part of a team
  • Demonstrated ability to balance priorities
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