Guest Relation Executive - Ernakulam, India - MALIEKAL HERITANCE CHERAI
Description
IT IS A RESIDENT POST FOOD AND ACCOMODATION WILL BE PROVIDEDRESUME WITHOUT PHOTO OF THE CANDIDATE WILL NOT BE CONSIDERED
YOUNG AND DYNAMIC WITH GOOD COMMUNICATION SKILL.
MUST BE FLUENT IN ENGLISH
Perform all check-in and check-out tasks
Manage online and phone reservations
Inform customers about payment methods and verify their credit card data
Register guests collecting necessary information (like contact details and exact dates of their stay)
Welcome guests upon their arrival and assign rooms
Provide information about our hotel, available rooms, rates and amenities
Respond to clients' complaints in a timely and professional manner
Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests' needs
Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests
Upsell additional facilities and services like spa, water sports etc
Maintain updated records of bookings and payments
Salary:
₹12, ₹20,000.00 per month
Benefits:
- Food provided
- Leave encashment
Schedule:
- Day shift
- Rotational shift
Ability to commute/relocate:
- Ernakulam, Kerala: Reliably commute or willing to relocate with an employerprovided relocation package (required)
Experience:
- total work: 2 years (required)
Speak with the employer
Application Deadline: 08/08/2023
Expected Start Date: 15/08/2023
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