Guest Relation Executive - Ernakulam, India - MALIEKAL HERITANCE CHERAI

Deepika Kaur

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Deepika Kaur

beBee Recuiter


Description
IT IS A RESIDENT POST FOOD AND ACCOMODATION WILL BE PROVIDED

RESUME WITHOUT PHOTO OF THE CANDIDATE WILL NOT BE CONSIDERED

YOUNG AND DYNAMIC WITH GOOD COMMUNICATION SKILL.


MUST BE FLUENT IN ENGLISH
Perform all check-in and check-out tasks

Manage online and phone reservations

Inform customers about payment methods and verify their credit card data

Register guests collecting necessary information (like contact details and exact dates of their stay)

Welcome guests upon their arrival and assign rooms

Provide information about our hotel, available rooms, rates and amenities

Respond to clients' complaints in a timely and professional manner

Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests' needs

Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests

Upsell additional facilities and services like spa, water sports etc

Maintain updated records of bookings and payments


Salary:
₹12, ₹20,000.00 per month


Benefits:


  • Food provided
  • Leave encashment

Schedule:

  • Day shift
  • Rotational shift

Ability to commute/relocate:

  • Ernakulam, Kerala: Reliably commute or willing to relocate with an employerprovided relocation package (required)

Experience:

- total work: 2 years (required)


Speak with the employer
Application Deadline: 08/08/2023

Expected Start Date: 15/08/2023

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