Blue Yonder(Wms) - Bengaluru, India - NR Consulting - India
Description
**Job Description:- *
- Minimum 12 full life cycles implementation and development experiences with BY Fulfilment module
- Strong conceptual understanding of the Retail process and Supply Chain Domain.
- BY implementation experience is mandatory and working knowledge in BY Fulfillment module.
- Development, configuration experiences with BY Fulfilment.
- Interface level troubleshooting between various upstream and downstream systems.
- Experience with Oracle databases SQL: queries, stored procedures, Triggers, performance Tuning.
- Resolving tickets in timely manner within SLA.
- Collaborates with Service Desk, Enterprise Solutions and other Operations Support Teams to extend the support capabilities of the BY platform.
- Provides support expertise in establishing processes and procedures to ensure standards are followed.
- Develops and documents standard operating procedures (SOP)
- KMDB, best practices and support documentation where required.
- Available for periodic offhours work required including weekends and holidays.
- Should able to handle day to day activities like team management, daily meeting etc.
- Identifying service improvement opportunities and automation ideas.
- Responsible for status reporting and maintaining key metrics.
- *
- A graduate degree in in Information Systems, Computer Science or related field strongly preferred.
- At least 5+ years of experience in BY retail solutions.
- Knowledge on Unix Shell Scripting, PL/SQL Programming, Job Scheduling i.e. Automic/Control-M and good to have expertise with service management tools like Service Now.
- Must have excellent communication and interpersonal skills to interact with a wide variety of internal and external customers in the business
- Excellent presentation skills, team management & motivation skills.
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