Customer Care Executive - Eachanari, Coimbatore, Tamil Nadu, India - Nimble wireless

Nimble wireless
Nimble wireless
Verified Company
Eachanari, Coimbatore, Tamil Nadu, India

2 weeks ago

Deepika Kaur

Posted by:

Deepika Kaur

beBee Recuiter


Description
Good communication skills, both written and verbal.

  • Respond timely and provide polite technical assistance to customers.
  • Diagnose and troubleshoot technical issues related to our products and services.
  • Assist customers with product installations, configurations, and updates.
  • Document and track customer interactions and technical issues.
  • Collaborate with the product development team to report and escalate critical issues.
  • Stay uptodate with our product offerings and new releases to provide information.
  • Ensure that all support requests are resolved within the service level agreements (SLAs).

Qualifications:
Any degree

Experience: 0 to 2 Year


Gender:
Male


Salary:
₹20, ₹30,000.00 per month


Benefits:


  • Health insurance
  • Provident Fund

Schedule:

  • Monday to Friday
  • Night shift
  • US shift

Supplemental pay types:

  • Performance bonus
  • Shift allowance

Education:


  • Higher Secondary(12th Pass) (preferred)

Experience:


  • Technical support: 1 year (preferred)
- total work: 1 year (preferred)

  • Customer service: 1 year (preferred)

Language:


  • Hindi (preferred)
  • English (preferred)

Ability to Commute:

  • Eachanari, Coimbatore, Tamil Nadu (required)

Ability to Relocate:

  • Eachanari, Coimbatore,

Tamil Nadu:
Relocate before starting work (required)


Work Location:
In person


Speak with the employer

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