Guest Relation Executive - Bengaluru, India - IndusViva Health Sciences Pvt Ltd

IndusViva Health Sciences Pvt Ltd
IndusViva Health Sciences Pvt Ltd
Verified Company
Bengaluru, India

3 weeks ago

Deepika Kaur

Posted by:

Deepika Kaur

beBee Recuiter
Description

Key Responsibilities:

  • Greeting guests on arrival and checking them in, ensuring all necessary documentation is completed accurately and promptly.
  • Anticipating guest needs and proactively providing recommendations and solutions.
  • Responding to guest queries and complaints promptly and effectively, escalating issues to the relevant department where necessary.
  • Coordinating with the housekeeping department to ensure that office cabins are cleaned and prepared to the required standard.
  • Maintaining a high level of professionalism and customer service at all times.
  • Collaborating with the front office team to ensure that guest profiles and preferences are updated regularly, and that guest feedback is captured and acted upon.

Qualifications:

  • Bachelor's degree in Hospitality Management or related field.
  • At least 2-3 years of experience in a similar role within a hotel or resort.
  • Excellent communication and interpersonal skills.
  • Strong customer service skills with a proactive approach.
  • Good organizational and problem-solving skills.
  • Ability to work under pressure and handle multiple tasks simultaneously.
  • Fluent in written and spoken English, with proficiency in other languages being an advantage.

Job Types:
Full-time, Regular / Permanent


Salary:
₹22, ₹27,000.00 per month


Benefits:


  • Health insurance

Schedule:

  • Day shift

Supplemental pay types:

  • Yearly bonus

Ability to commute/relocate:

  • Bengaluru, Karnataka: Reliably commute or planning to relocate before starting work (required)

Application Question(s):

  • Age limit


  • Below 2

  • Gender-Female only

Experience:


  • Hospitality management: 1 year (preferred)

Speak with the employer
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