Customer Response Executive - Ahmedabad, India - Blink n Hire Recruitment Solutions

Blink n Hire Recruitment Solutions

Verified Company

Ahmedabad, India

2 weeks ago

Posted by:

Deepika Kaur

beBee Recuiter

Roles & Responsibilities

Function with a prime responsibility to build a positive company image and offer dedicated customer satisfaction
Dealing with customer issues and churning out an easy tofollow solution
Catering to customer phone calls and diverting the call / query / complaints to the relevant stores sales authorized staff for a more advanced form of query resolution
Ensure through sales team, helping customers choose the right product for their requirements and budget, handling customer concerns and complaints in a timely manner
Conducting customer satisfaction surveys to understand what areas of the company's services need improvements
Establishing a positive rapport with all clients and customers in person or via phone
Interacting with customers to ensure they have a desirable and shareable experience
Forming reports based on customer queries and satisfaction statistics and helping team to develop new skills
Any other task given by the management time to time.

Requirements:

Qualification:
Graduate Mandatory

Benefits

Supplemental pay types:
Yearly bonus

Job Types:
Full-time, Regular / Permanent

Salary:
From ₹25,000.00 per month

Benefits:

Schedule:

Supplemental pay types:

Ability to commute/relocate:

Ahmedabad, Gujarat: Reliably commute or planning to relocate before starting work (required)

Education:

Experience:

- total work: 1 year (preferred)

Language:

Speak with the employer

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