Support Executive with Tamil - Nagpur, Maharashtra, India - Webmilez Infotech Private Limited

Webmilez Infotech Private Limited
Webmilez Infotech Private Limited
Verified Company
Nagpur, Maharashtra, India

1 day ago

Deepika Kaur

Posted by:

Deepika Kaur

beBee Recuiter
Description

Job
Description


Ciferon is a simplest restaurant POS and management software that works online and offline both, integrated with leading platforms which provide the easy operations like: Billing, Inventory, accounting, Reports, online orders and many more.

Hence, the major part is customer support.

So we are looking for the support executive, who is excellent in Tamil & Telugu verbal & written communication for voice process who has a major role in the organization for the growth of both employee and company.


Roles
& Responsibilities*- Good communication skills in English Required.

  • Excellent Tamil & Telugu communication Skill is must
  • Listen to customers concerns, issues and questions.
  • Resolve customers concerns and answer customers questions to your best ability
  • Maintain a positive attitude and calmly respond to customers complaints.
  • Strong multitasking skills.
  • Must be flexible for night shift & rotational shift.
  • Have daily interactions with customers and handle all issues from end to end via call.
  • Go the extra mile to engage customers in solving issues and ensure satisfaction.
  • Quickly and effectively build rapport with customers and resolve issues
  • Managing customer expectations regarding estimated response times
  • When required need to visit client and give the training of the software.


  • Communication Proficiency

  • Ability to convey message effectively: Comprehension, Active Listening, Rate & Clarity of Speech, Conversational Ability.
  • Make technical presentations and demonstrate how a product meets client needs.

Experience
Range - 1 to 2 years


Job Locations:


  • Nagpur

Skills
required - Excellent Tamil / Telugu Verbal & Written Communication Skills


Job Requisite- BPO Experience.


Job Requirement-
Flexible to work in rotational shifts.

6 days working with 1 day rotational off


Contact Person:


  • Ekta Yadav

Contact Number/ID:


Address:


  • Plot 18,19, Near Dainik Bhaskar Office, Untkhana Square, Great Nag Road, Nagpur440003

Job Types:
Full-time, Permanent


Salary:
₹14, ₹18,000.00 per month


Schedule:

  • Rotational shift

Ability to commute/relocate:

  • Nagpur
, Nagpur , Maharashtra: Reliably commute or planning to relocate before starting work (required)


Application Question(s):

  • Are you an immediate joiner?

Education:


  • Diploma (preferred)

Experience:

- total work: 1 year (required)

  • Customer support: 1 year (required)

Language:


  • English (required)

Speak with the employer

  • 91
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