Power Platform L2 - Pune, Maharashtra, India - Zensar Technologies

Zensar Technologies

Verified Company

Pune, Maharashtra, India

4 days ago

Posted by:

Deepika Kaur

beBee Recuiter

Description

ooking for a workplace where people realize their full potential, are recognized for the impact they make, and enjoy the company of the peers they work with? Welcome to Zensar Read on for more details on the role and about us.

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What's this role about?:

In this role, you will be responsible for the administration of Office 365 cloud-based services.

Here's how you'll contribute:

In this role you will help us:
Directly support Microsoft 365 services in an Azure-hosted solution.
Resolve escalated support tickets and requests.
Provide Level II support for Exchange Online and Teams.
Assist with largescale infrastructure migrations.
Create and maintain technical documentation.
Strong customer service skills.
Performs related duties as assigned.

Skills required to contribute:

We're looking for someone with:
Bachelor's Degree, preferably in Computer Science, Management Information Systems or technology related field, or equivalent experience.
23 years of experience in similar support role.
Indepth knowledge of M365 related services and experience is a must.
Proofpoint experience is a plus.
Expert understanding of Microsoft Exchange Online.
Experience with Microsoft Teams.
Solid understanding of ITIL/ITSM best practices.
Ability to work independently and as part of a team.
Certifications in this field are a plus.
Strong analytical and problemsolving skills and detail oriented.
Good interpersonal skills; effective team player.
Ability to prioritize workload and consistently meet deadlines.
Strong organizational skills; attention to detail.
Experience using ServiceNow is a plus.

Advantage Zensar:

We are a technology consulting and services company with 11, 800+ associates in 33 global locations. More than 130 leading enterprises depend on our expertise to be more disruptive, agile and competitive. We focus on conceptualizing, designing, engineering, marketing, and managing digital products and experiences for highgrowth companies looking to disrupt through innovation and velocity.

Zensar Technologies is an Equal Employment Opportunity (EEO) and Affirmative Action Employer, encouraging diversity in the workplace.

Please be assured that we will consider all qualified applicants fairly, regardless of race, creed, color, ancestry, religion, sex, national origin, citizen status, age, sexual orientation, gender identity, disability, marital status, family medical leave status, or protected veterans' status.

Zensar is a place where you are free to express yourself in an environment that values individuality, nurtures development and is mindful of wellbeing. We put our people and customers at the center of everything that we do.

Our core values include: