Call Center Executive - Chennai, India - The Archery solutions
Description
Roles & Responsibilities:
-
Immediate joining_
- Handle many inbound and outbound calls to customers and clients.
- Identify the needs of customers, resolve issues, and provide solutions.
- Ensure you follow the customer service script provided by the company for uniformity.
- Also, be wellread on company policies and the website for FAQs or policy related answers.
- Maintain good customer relations.
- Meet personal targets and work towards meeting team targets.
- Maintain records of the conversations with the customer and analyze the data.
- Write and submit timely reports on performance, targets, and customer queries.
months of any tele -calling activity in BPO**
Languages: Tamil, English, Malayalam.
Location :
Nungambakkam, Chennai
Job Types:
Full-time, Regular / Permanent
Salary:
₹11, ₹13,500.00 per month
Benefits:
- Provident Fund
Schedule:
- Night shift
- Rotational shift
Ability to commute/relocate:
- Chennai,
Tamil Nadu:
Reliably commute or planning to relocate before starting work (required)
Education:
- Bachelor's (preferred)
Experience:
- Tele calling (preferred)
Speak with the employer
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