Collections-collections Officer-sli - India - HDFC Bank
Description
Department- Collections-SLI- Job posted on- Feb 16, 2024- Employee Type- Permanent-Sales Vertical- Experience range (Years)- 0 - NA
Group Company:
HDFC Bank Limited
Designation:
Collections-Collections Officer-SLI (221_1682_100098)
Office Location:
MORADABAD - LAJPAT NAGAR, MORADABAD - LAJPAT NAGAR
Position description:
Sr Collection Officer-Unsecured
Primary Responsibilities:
- Meet the Business Targets of Resolution, Rollback and Normalization Follow up for Settlement and Pre NDC Conversions
- Capture accurate Feedbacks and trails in Collection System 100% coverage on accounts Increase and provide appropriate Attempt Intensity on Accounts.
- Provide Accurate Reason Codes and feedbacks on Accounts Follow up on exception cases
Additional Responsibilities:
- Coverages-TrailsIntensity
Educational qualifications preferred
-
Category: Bachelor's Degree
-
Academic score: Pass
-
Institution tier: Any
Required Certification/s:
Required work experience
-
Industry: Banking/NBFC Preferred
-
Role: Collections/Customer Service
-
Years of experience: 0 to 2
Key Performance Indicators:
Resolution, Rollback & Normalization
Required Competencies:
Result Orientation, Team Work, Customer Service
Required Knowledge:
Excel and MS office
Required Skills:
Negotiation skills, communication skills, Influencing skills & Time Management
Required abilities
-
Physical: Travel if required
Specific requirements
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Travel: Travel if required
-
Vehicle: NA
Other details
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Contract Types: Permanent
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Compliance Related: No
-
Union Affiliation: No
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