Customer Service Representative - Mumbai, India - Tech Mahindra

Tech Mahindra
Tech Mahindra
Verified Company
Mumbai, India

2 weeks ago

Deepika Kaur

Posted by:

Deepika Kaur

beBee Recuiter
Description

HIRING FRESHERS
We are hiring for Customer Service Representative
(INTERNATIONAL VOICE/CHAT PROCESS)

Looking for someone who can join us on immediate basis


Responsibilities:


Should possess excellent Voice English Communication skills.

  • Ability to handle difficult or irate customers effectively
  • Ability to set expectations and deliver information in a positive and articulate way
  • Professional and positive in interactions with others and is able to establish rapport quickly
  • This role involves developing strong customer relationships and responsible to resolve queries of the customers via Call within the assigned TAT/SLA

Qualifications

  • Excellent phone etiquette and excellent verbal, written, and interpersonal skills
  • Ability to multitask, organize, and prioritize work
  • HSC/GRAD

Job Types:
Full-time, Fresher


Benefits:


  • Commuter assistance
  • Health insurance
  • Provident Fund

Schedule:

  • Rotational shift
  • UK shift

Supplemental pay types:

  • Overtime pay
  • Performance bonus
  • Quarterly bonus
  • Shift allowance

Speak with the employer
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