Gold Loan Officer - Bengaluru, India - Black & White Business Solutions

Black & White Business Solutions

Verified Company

Bengaluru, India

2 weeks ago

Posted by:

Deepika Kaur

beBee Recuiter

Description

Job Information:

Industry

Financial Services
***Province

Karnataka
***City

Bangalore North
***Postal Code

560001
***Country

India
***- Effective communication Low interactions- Influencing People- High energy levels- Customer focus Low capability of assessing the customer experience in market- IT skills Basic IT skills - Microsoft Office- Behavioural Competencies- Communication High- Customer Centricity High- Experience High- Personality Factors- Enabling Personality Factors Negative Personality Traits- Domain knowledge Deep knowledge of Gold loan products, Guidelines and Processes- Language skills English, Hindi, Kannada Learning & Development- Qualifications and Experience- Educational Qualifications Graduation- Prior Experience Three to Five years in handling Gold Loan business operations in Gold loan companies/- NBFCs- Process and Operations Adhering to laid down processes and guidelines in respect of Gold loan process and Policy- Strict compliance to code of conduct- Key Responsibility Areas- Achieving Disbursement and collection targets assigned for Gold loan- Adherence to cost budgets and ensuring branch profitability- Ensuring high levels of customer experience- Prompt follow up with customers for regular repayment of Gold loans- Position- Direct Reporting to Branch Manager- Financial- Customer & Market- Abbrevation GLO- Continuous learning and Certification on various topics assigned in respect of the responsibilities assigned- Gold Loan Officer- Basic Information- Job Title/Designation Gold Loan Officer- Reportees Nil- Job Location Bangalore- Cadre/Grade Assistant Manager/Manager- Details of Role- Responsible for handling the gold loan business operations including assessment of jewellery, processing of loans, tracking of loan repayments, follow- up, prompt collection of EMIs, collection of arrears in Gold loan accounts etc