Telesales Representative - New Delhi, India - SteelonClick

SteelonClick
SteelonClick
Verified Company
New Delhi, India

2 weeks ago

Deepika Kaur

Posted by:

Deepika Kaur

beBee Recuiter
Description

Key Responsibilities:

  • Conduct cold calling campaigns to generate sales leads and convert sales
  • Follow up with customers to ensure satisfaction and build longterm relationships
  • Utilize CRM software to track customer interactions and sales progress
  • Handle customer inquiries and complaints, and resolve issues in a timely and professional manner
  • Meet and exceed sales targets on a regular basis
  • Collaborate with the sales team to ensure a consistent customer experience
  • Keep uptodate with product knowledge to effectively sell to customers
  • Maintain accurate customer records in CRM software

Requirements:


  • Proven experience as a Telesales Representative or similar role
  • Excellent communication skills, both verbal and written
  • Ability to convert sales through cold calling and followup
  • Strong customer service skills
  • Proficient in using CRM software and Microsoft Office
  • Ability to handle customer inquiries and complaints
  • Adept at problemsolving and conflict resolution
  • High school diploma or equivalent; associate's or bachelor's degree is a plus

Job Types:
Full-time, Regular / Permanent


Salary:
₹8, ₹20,000.00 per month


Benefits:


  • Cell phone reimbursement

Schedule:

  • Day shift
  • Fixed shift
  • Monday to Friday
  • Weekend availability

Supplemental pay types:

  • Performance bonus

Ability to commute/relocate:

  • New Delhi, Delhi: Reliably commute or planning to relocate before starting work (required)

Education:


  • Diploma (preferred)

Experience:

- total work: 2 years (required)

  • Sales: 2 years (preferred)

Language:


  • Hindi (required)
  • English (required)
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