Cse (Customer Support Executive) - Delhi, Delhi, India - sellngrow

sellngrow
sellngrow
Verified Company
Delhi, Delhi, India

3 weeks ago

Deepika Kaur

Posted by:

Deepika Kaur

beBee Recuiter
Description
#Only Females can apply
Create policies and procedures
Handling customer complaints
Oversee the customer service process
Collecting and analyzing customer feedback
Monitoring customer performance
Understand the customers
Create customer care protocol
Ensure customer satisfaction
Performing quality assurance surveys with customers
Establish customer support practices
Problem solving
Providing proactive customer outreach
Answering inquiries
Communicate effectively with peers and managers
Interact with clients through telephonic conversation
Responding to customer reviews
Working under pressure & renewing the existing client


Pay:
₹14, ₹18,000.00 per month


Benefits:


  • Cell phone reimbursement

Schedule:

  • Morning shift

Education:


  • Higher Secondary(12th Pass) (preferred)

Experience:

- total work: 1 year (preferred)

  • Customer service: 1 year (preferred)

Language:


  • Hindi (preferred)
  • English (preferred)

Work Location:
In person


Speak with the employer
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