Tas-bsts/am - Mumbai, India - WTW

WTW

Verified Company

Mumbai, India

3 weeks ago

Posted by:

Deepika Kaur

beBee Recuiter

Description

About Willis Towers Watson
Our distinct, connected perspective across talent, assets and ideas unlocks potential for our clients.

While many just look at mitigating the downside, we see how a unified approach to people and risk is a path to growth.

Powered by market analytics and behavioral insight, our integrated teams reveal hidden value within the critical intersections of our clients' organizations.

We design and deliver solutions that manage risk, optimize benefits, cultivate talent, and expand the power of capital to protect and strengthen institutions and individuals.

Role
Managing a team of Pensions administrators, you will be responsible for meeting a monthly rolling
schedule of objectives including weekly team reviews, developing skills within the team and managing
workload. You will also be expected to develop and maintain your own knowledge of pension schemes.

Responsibilities:

Operations Management/Operational Effectiveness:

Deliver KPIs in line with the prescribed targets
Prioritize and organize work on a daily basis according to business priorities
Manage resources efficiently through peaks and troughs in the business cycle
Develop an indepth understanding of the technical aspects of the process
Facilitate smooth knowledge transfer within the team via well documented and updated training

materials

Develop technical training expertise within the team

People Management/ Development:

Provide direction and guidance to the team on a day to day basis
Set objectives for direct reports and conduct regular appraisals
Communicate regularly with team members via 121 meetings and team meetings
Manage and delegate work fairly and effectively within the team
Develop individuals to their full potential
Identify and develop leadership qualities in individuals and groom them for the next level
Responsible for managing attrition and absenteeism in the team

Top Competencies

Providing Leadership
Building Efficient teams
Developing Talent
Managing Stakeholders
Adjusting to change

Qualifications:

Any Graduate / Postgraduate

Skills:

Excellent communication skills both verbal and written
Excellent presentation skills
Excellent computer skills and proficient in excel, word and outlook

Knowledge/Experience:

Good interpersonal skills
Ability to analyse and suggest solutions to improve metrics and client service
Experience dealing with DC and DB occupational schemes and previous experience within a supervisory role in a Pensions Administration will be an added advantage