Customer Care Executive - Gurugram, Haryana, India - VCosmos

VCosmos
VCosmos
Verified Company
Gurugram, Haryana, India

2 weeks ago

Deepika Kaur

Posted by:

Deepika Kaur

beBee Recuiter
Description

A Customer Service Representative, or CSR, will act as a liaison, provide product/services information, answer questions, and resolve any emerging problems that our customer accounts might face with accuracy and efficiency.


Responsibilities:


  • Manage large amounts of incoming phone calls
  • Identify and assess customers' needs to achieve satisfaction
  • Provide accurate, valid and complete information by using the right methods/tools
  • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
  • Follow communication procedures, guidelines and policies
Requirements and skills

  • Customer orientation and ability to adapt/respond to different types of characters
  • Excellent communication and presentation skills
  • High school diploma

Pay:
₹25, ₹30,000.00 per month


Benefits:


  • Food provided
  • Health insurance
  • Provident Fund

Schedule:

  • Morning shift
  • Night shift
  • Rotational shift

Education:


  • Bachelor's (required)

Language:


  • English (required)

Work Location:
In person


Speak with the employer
More jobs from VCosmos
See all jobs of VCosmos