About Aakash Yadav:
Motivated and enthusiastic graduate with a Bachelor's degree in Commerce and training in data analytics. Skilled in SQL, Power BI, and Excel. Demonstrated 2 years of experience in customer service and sales, with a 45% increased repeat customer rate in 2 years. Managed up to 130 calls daily while providing one-call resolution and developing new business initiatives. Implemented policies and procedures that reduced operating expenses and developed new sales programs increasing revenue and profits.A quick learner with a positive and resilient attitude.
Experience
2 years of experience in customer service and sales, with a 45% increased repeat customer rate in 2 years. Managed up to 130 calls daily while providing one-call resolution and developing new business initiatives. Implemented policies and procedures that reduced operating expenses and developed new sales programs increasing revenue and profits.
Education
Bachelor of Commerce, SOL – DU, Delhi
Class XII, Uttarakhand Public School, Noida
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