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akash naik

akash naik

Subject matter expert { intouchcx }

Customer Service / Support

Malkajgiri, Medchal Malkajgiri

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About akash naik:

Hi all, 

 My self Akash Naik, I am fom Hyderabad  25 Years old, I would describe myself as an open and honest person, I'm passionate about my work.

Skills : Communicational skills, Self-motivation,Capable of working with team with great patience.

Hobbies : community involvement, travelling, watching movies etc.. 

Experience

Work experience : working as SME with Intouchcx from 2022.

Role and responsibilities :

  • Responding to Customers,identifying customer issues, providing solutions.
  • Work flow management
  • Trained about 100+ agents under me.
  • Skills of team handling.
  • Work on ms Excel.

Education

My qualifications : 

  • Completed 10th(SSC) in 2014 from Bhashyam Public School (CGPA-5)
  • Completed Inter in 2019 batch at Telangana Open School.(CGPA-6.4)
  • Pursuing graduation in ISBM. 
  • Email etiquette.

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