Akash Singh

Based on your profile, here is a summary of your professional journey, highlighting your transition from electronics engineering to IT operations and your current focus on cybersecurity:

Professional Experience Summary

As a versatile professional with a background in Electronics and Communication Engineering (ECE), your experience spans across technical support, regulatory testing, and infrastructure management.

Technical Support & Analysis: Currently, at Blackcat Bajaj Autotronix, you serve as a Customer Support Executive. You specialize in performing Root Cause Analysis (RCA) on proprietary Android diagnostic systems and providing critical IT maintenance for internal company hardware and software.

Infrastructure & Networking: Previously, as a Desktop Support Engineer at The IT Boy, you managed full-scale physical and digital setups, including LAN/WAN installation, router/switch configuration, and the deployment of CCTV surveillance systems.

Regulatory Compliance & Quality: During your tenure at Vincular Testing Lab, you gained specialized experience in the telecommunications sector by assisting in EMI/EMC testing and ensuring product compliance with TEC standards.

Operational Leadership: You possess a strong foundation in global service standards, backed by a NIIT certification in Global Service Desk (ITIL practices). Your early career also included management and coordination roles, demonstrating your ability to lead technical teams and manage diverse events.

Currently, you are leveraging this multi-disciplinary background to transition into Cyber Security, pursuing an M.Sc. to combine your hardware and networking expertise with advanced digital defense strategies.

Based on your profile, your education is a strategic blend of core engineering and advanced digital security:

Master of Science in Cyber Security (2024–2026): Currently pursuing this degree at Uttarakhand Open University to specialize in digital defense, threat analysis, and information security.

B.Tech in Electronics & Communication Engineering (2019–2023): Graduated with 70.87% from Amrapali Group of Institutes. This provided your foundational knowledge in circuit design, telecommunications, and hardware systems.

Global Service Desk Certification (NIIT Foundation): A specialized professional credential in ITIL best practices, focusing on IT service management, remote troubleshooting, and global incident resolution.