About Akhil D:
Adaptable professional with 4.1 years of experience and a proven knowledge of customer service, project planning and workflow prioritization. Aiming to leverage my skills to successfully fill the Administrator role
Experience
- Around 4.1 years of experience as JIRA Administrator in customizing JIRA projects with various schemes, complex workflows, screen schemes, permission schemes, and notification schemes.
- A professional who possesses experience in Atlassian JIRA Administration, analysis, design, Project management, Agile methodologies, Collaboration tools, Continuous integration.
- Provided ongoing support and configuration for JIRA projects, workflows, screens, fields, permissions and other administrative tasks.
- Working with Script Runner for Workflow Functions, JQL Search Extensions and Integration Services.
- Responsible for creating complex JIRA workflows, conditions, setting up and maintaining JIRA.
- Worked on JIRA Agile projects like Creating Scrum/Kanban boards, configured columns, Filters and Reports for Sprints.
- Perform bulk changes and CSV imports
- Build structured queries using Basic and advance JIRA Query Language (JQL) to search for issues.
- Having good administration experience in maintaining Atlassian products like JIRA, Confluence, and Bamboo etc.
- Experience in using Application-Navigator & Application Links
- Experience in increasing performance of Jira using System configuration
- Having knowledge on JIRA API Tools to move Service Desk tickets of one issue type to a JIRA project of another issue type and to extract the list of JIRA users with the respective JIRA Groups and Project Roles.
- Have very good knowledge in Database clustering and taking the JIRA, Confluence DB backup's
- Experienced in performing Atlassian installations, migrations and gained skills to schedule back- ups Integration.
- Experienced in JIRA Customization with JIRA code, Jelly services and REST API.
- Capable to keep track of issues & requests and ensure proper follow-up to closure.
- Integrating JIRA with single sign on (SSO) plug-ins.
- Upgraded all the plug-ins and applications (confluence, JIRA, Bit bucket) and synced with the old production applications.
- Lead many teams in agile meetings, used JIRA Agile for management of team projects.
- Customized and branded JIRA (Server and Cloud) according to client requirements.
- Contributed for daily build processes, including monitoring builds, break/fix management, issue tracking (JIRA), identifying and resolving a wide variety of build-related issues for different products and versions.
- Experience with Test Cycle management in JIRA and JIRA Upgrade with minimal down time.
Education
Bachelor of Engineering in Electrical and Electronics Completed from JNTU Hyderabad
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